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Flow Builder

The Flow Builder lets you create guided conversation steps inside the chat. Visitors can follow button choices, and off-script questions can still be answered by AI before the flow resumes.

Vereisten

  • Een actief PopABot-account
  • At least one chatbot created

Open the flow editor

1 Open the flow editor

Navigate to your chatbot's settings and open the Flow Builder section.

Create your steps

2 Create your steps

Add the messages, button choices, and next-step paths you want visitors to follow.

Add forms or booking when needed

3 Add forms or booking when needed

Use flow steps to introduce a contact form, qualification path, or booking action at the right point in the conversation.

Let AI handle off-script questions

4 Let AI handle off-script questions

If a visitor asks something outside the scripted path, PopABot can answer it and then continue from the current flow step.

Save and test the journey

5 Save and test the journey

Preview the chatbot and click through each branch to make sure the journey feels clear and works the way you expect.

Tips en beste praktijken

Start with a simple flow and add complexity gradually.

Always test every branch of your flow before going live.

Keep each step focused so visitors always know the next action to take.