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WooCommerce-integratie

Connect your chatbot to your WooCommerce store to enable product search, order tracking, and customer support. Available on Essential plans and above.

Vereisten

  • Essential plan or higher
  • A WooCommerce store with API access

Connect your WooCommerce store

1 Connect your WooCommerce store

Go to "WooCommerce" in the sidebar and enter your store URL and API credentials. You'll find these in your WooCommerce settings under Advanced > REST API.

Configure product sync

2 Configure product sync

Choose which products and categories to sync with your chatbot. The chatbot will use this data to help customers find products and answer questions.

Enable order tracking

3 Enable order tracking

Allow customers to check their order status through the chatbot. They can provide their order number or email to get real-time updates.

Set up product recommendations

4 Set up product recommendations

Configure the chatbot to suggest products based on customer queries. It can recommend related items, popular products, or items matching specific criteria.

Test the e-commerce chatbot

5 Test the e-commerce chatbot

Use the preview to test product searches, order lookups, and recommendations. Verify that all data is accurate and the experience is smooth.

Tips en beste praktijken

Keep your product catalog up to date for accurate chatbot responses.

Configure order tracking to require email verification for security.