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Chatboty

Learn how to create and configure AI chatbots tailored to your business needs.

Wymagania wstępne

  • Aktywne konto PopABot

Access the chatbot builder

1 Access the chatbot builder

Navigate to "Chatbots" in the sidebar and click "Create Chatbot" to open the chatbot builder. You can also edit existing chatbots by clicking on their card.

Configure basic settings

2 Configure basic settings

Set your chatbot's name, select the language, and write a system prompt. The system prompt defines how your chatbot behaves, its tone, knowledge boundaries, and response style.

Customize appearance

3 Customize appearance

Choose your chatbot's colors, avatar, chat bubble position, and welcome message. These settings control how the widget looks on your website.

Set up lead capture fields

4 Set up lead capture fields

Enable lead capture to collect visitor information like name, email, and phone number. Configure which fields are required and when the form appears during the conversation.

Configure booking fields

5 Configure booking fields

If you have Calendar Integration enabled, you can add appointment booking directly into your chatbot flow. Set up available time slots and booking confirmation messages.

Preview and publish

6 Preview and publish

Use the built-in preview to test your chatbot. Check both desktop and mobile views. When ready, the chatbot will be available for deployment through Channels.

Wskazówki i najlepsze praktyki

Keep your system prompt concise but specific, under 500 words works best.

Use the preview mode to test different conversation scenarios.

Choose brand colors that match your website for a seamless experience.