Independent hotels & guesthouses
Reception stops answering the same wifi and breakfast questions on loop. QR on the room card, in-stay guide in every guest's language, handover for anything real.
Upload your house guide once. Guests scan a QR on the fridge and ask anything — from the wifi password to how the coffee machine works to a good restaurant nearby — and get an instant answer in their own language. No more 11pm texts. No more ten-page welcome folder nobody reads.
Upload your existing welcome PDF, or paste the text. Wifi details, check-in and check-out, appliance instructions, local recommendations — the same stuff you already write in every guest message.
Your chatbot has its own public link. Turn it into a QR, print it on a card, magnet or welcome note. Drop the same link in your pre-arrival email for questions before check-in.
Guest asks a question — in any language — and gets an instant answer from your guide. Anything the bot can not answer routes to your WhatsApp with the question already typed.
Real concierge-style exchanges, pulled from your uploaded guide. Same tone as yours, instantly.
Reception stops answering the same wifi and breakfast questions on loop. QR on the room card, in-stay guide in every guest's language, handover for anything real.
Small teams, big personality. Your bot speaks in your tone, handles the breakfast-time and check-out questions on autopilot, so you focus on the guests who want to chat.
Airbnb, Vrbo, Booking.com — wherever the booking came from. Your QR lives in the property so guests stop messaging the platform apps at 11pm asking where the hair dryer is.
Remote property with quirky heating? Upload the instructions once. Every guest for every booking gets the same answer — in their language — without you driving over.
Your chatbot has its own public URL and QR. Put it where guests will actually look — before, during and after the stay.
A magnet, a welcome card on the bed, a sticker on the inside of the door. The first thing a tired guest reaches for after check-in.
Drop the link in your booking confirmation. Guests ask about early check-in, parking or dietary needs before they arrive — and stop emailing you the same questions.
Add the public link to your own site or direct-booking page. Prospective guests ask questions right there instead of bouncing to a competitor.
When you send the door code, send the chatbot link in the same message. First thing the guest sees on the phone after arriving.
Whatever you would put in a paper welcome folder: wifi name and password, check-in and check-out times, how the coffee machine works, bin day, breakfast hours, local restaurant picks, nearest pharmacy. Upload as a PDF or paste the text in a dataset. The bot answers from it and says when it does not know something.
Yes. The bot auto-detects the language the guest writes in and answers in that language. A French guest asking "Où se garer?" gets an answer in French. A German guest asking the same thing in German gets it in German. You only have to write your house guide once.
It says so and offers a contact form. On submit, the guest is handed to your WhatsApp with their question attached — so you can reply without hunting for context. Better than a guest giving up and leaving a bad review.
Yes. The chatbot has its own public link — paste it in your pre-arrival email, property listing, or booking confirmation. Guests can ask about check-in, parking, dietary accommodations, early arrival — any time before they show up.
Attach a booking enquiry form to a branch of the chat. When a prospective guest asks about availability, the bot collects their dates, party size and contact details — then emails you or lands the booking in your calendar if you take direct bookings.
Fourteen days free, no card. Upload your welcome guide, print one QR, and stop answering the same questions at midnight.
Get started freeKnowledge base included on every plan. File upload from Essential. Cancel anytime.