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Integrazione WooCommerce

Connect your chatbot to your WooCommerce store to enable product search, order tracking, and customer support. Available on Essential plans and above.

Prerequisiti

  • Essential plan or higher
  • A WooCommerce store with API access

Connect your WooCommerce store

1 Connect your WooCommerce store

Go to "WooCommerce" in the sidebar and enter your store URL and API credentials. You'll find these in your WooCommerce settings under Advanced > REST API.

Configure product sync

2 Configure product sync

Choose which products and categories to sync with your chatbot. The chatbot will use this data to help customers find products and answer questions.

Enable order tracking

3 Enable order tracking

Allow customers to check their order status through the chatbot. They can provide their order number or email to get real-time updates.

Set up product recommendations

4 Set up product recommendations

Configure the chatbot to suggest products based on customer queries. It can recommend related items, popular products, or items matching specific criteria.

Test the e-commerce chatbot

5 Test the e-commerce chatbot

Use the preview to test product searches, order lookups, and recommendations. Verify that all data is accurate and the experience is smooth.

Consigli e buone pratiche

Keep your product catalog up to date for accurate chatbot responses.

Configure order tracking to require email verification for security.